Effective Date: 18 October 2024
Website: www.reverepilates.com.au

Revere Pilates Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and managing your personal information responsibly. This Privacy Policy outlines how we collect, use, disclose, and store your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact Information

This Site is owned and operated by Revere Pilates Pty Ltd. For privacy-related inquiries, please contact:

Darcey Newcombe
Email: hello@reverepilates.com.au
Address: Unit 9/940 Albany Highway, East Victoria Park, WA, 6101

What This Policy Covers

This policy explains:

• The personal information we collect

• How we collect and use it

• Who may access or receive it

• Your rights as a user

• Our use of cookies

• How to contact us about your data

This Privacy Policy applies in addition to our Site Terms and Conditions.

Your Consent

By using our website, you agree to:

• The practices described in this Privacy Policy; and

• Our collection, use, and retention of your personal information as outlined here.

Information We Collect

We only collect personal information necessary to provide our services or meet our legal obligations.

Automatically Collected Information

When you use our Site, we may automatically collect:

• IP address and device type

• Browser details

• Location data

• Pages visited and content viewed

• Clicked links and interactions

Information You Provide Voluntarily

When you use certain features, such as:

• Creating an account

• Booking a class or purchasing via Momence

• Contacting us or submitting a form

We may collect:

• Your name

• Date of birth

• Email address

• Phone number

How We Use Your Information

Your data is used for purposes including:

• Communicating with you

• Delivering and managing bookings and purchases

• Providing customer support

• Improving the user experience

• Analysing usage to refine our services

• Targeted marketing and advertising (with your consent)

Who Has Access to Your Data

Internal Use

Personal information is only accessible by team members who need it to carry out their job duties (e.g. customer support, booking management). Our systems utilise Two-Factor Authentication (2FA) when accessing client information.

Third-Party Services

We may share your data with trusted third parties that support our business. This includes:

Momence, Inc., Our booking and client management platform, used for:

• Class scheduling

• Payment processing

• Marketing communications

These providers only access the data needed to perform their services and are contractually obligated to protect your information.

Legal Disclosures

We may disclose your personal information:

• When required by law or legal proceedings

• To enforce our legal rights

• If our business is sold or merged (data may be transferred to new ownership)

We do not sell or rent your personal data to third parties.

Data Storage & Retention

We retain your data only as long as necessary for its intended purpose, or as required by law. If retention is extended, we will notify you.

Data is stored securely using encryption and is accessible only by authorised personnel under strict confidentiality obligations.

Note: While we take reasonable precautions, no internet transmission is 100% secure.

Children’s Privacy

We do not knowingly collect information from children under the age of 16. If we become aware of such data, we will delete it promptly. If you believe your child has submitted personal data to us, please contact us.

Your Rights & Choices

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Withdraw consent to marketing communications at any time

To make a request, please contact our Privacy Officer:
Email: hello@reverepilates.com.au

Marketing & Opt-Out

You can opt out of:

• Marketing emails: via the unsubscribe link or by updating your account preferences

• SMS: reply “STOP” to opt out; reply “START” to opt back in

Cookies

Cookies help us enhance your experience. We use:

• Functional Cookies: To remember preferences (e.g. location or login)

• Analytical Cookies: To track usage for site improvements

• Targeting Cookies: For personalised content and remarketing

You can choose to accept or block cookies in your browser settings. Blocking cookies may affect functionality.

Changes to This Policy

We may update this Privacy Policy to reflect legal changes or improvements to our services. The “Effective Date” at the top will reflect the latest revision. We encourage users to review this policy periodically.

Questions or Concerns?

Contact our Privacy Officer at:
Darcey Newcombe
Email: hello@reverepilates.com.au
Address: Unit 9/940 Albany Highway, East Victoria Park, WA, 6101